Internet and Healthcare: Risks and Potentials

However, patients should exercise caution and refrain from placing unwavering trust in online sources. We delve into this issue with Joanna Króliczek, President of the Globiana Medical Center in Katowice.

Rafał Cieniek: What do you believe are the top sources of medical knowledge?

Joanna Króliczek: For patients, it’s undoubtedly the internet. It provides information on disease symptoms, prevention, and medications. Artificial intelligence has long been incorporated into medicine. For example, ‘symptom checkers’ apps can diagnose based on symptoms and check interactions between medications. Yet, over relying on AI can be risky.

So, should we be cautious about trusting online information?

While algorithms can give an initial diagnosis, it’s crucial to remember that medical knowledge was once closely guarded, shared only from master to student. I believe that, even though AI has its strengths, it will never replace human trust. Trust is fundamental in healthcare. Patients must feel confident and at ease when discussing their concerns with a doctor.

Does this mean AI won’t be involved in our treatment?

AI will certainly improve access to medical care, making diagnostics faster and more precise. However, I firmly believe that no algorithm can replace the personal bond between a doctor and their patient.

What benefits can AI bring to medicine?

Artificial intelligence holds vast potential. Software rapidly identifies patterns in test results. There are tools that offer straightforward advice. Algorithms assist medical professionals in decision-making. With them, they can save time, focusing on helping those in the most need.

Many believe that the rise of medical chatbots poses a threat to patients.

Automation in healthcare can bring many benefits. However, there are concerns regarding data protection and potential diagnostic errors. For this reason, such systems must be closely supervised by physicians.

What would you advise individuals who choose to treat themselves based solely on information found online?

If someone opts to use medical apps and other online tools, they should always verify their credibility and the sources of information. AI cannot replace a visit to a trusted doctor.

Is AI the most significant challenge in modern medicine?

We are faced with numerous challenges. Primarily, there’s a shortage of staff. Due to an aging society, lifestyle-related challenges, and inadequate prevention, illnesses are on the rise. Meanwhile, the average age of cardiologists in [Poland] is 53. Such seasoned individuals did not grow up in the smartphone era. New technologies might pose challenges to them. Although they possess vast medical knowledge, they find it challenging to share it in a contemporary manner and need support in this area.

Should we not trust all medical professionals?

Around the world, new therapies are constantly being developed, and the internet facilitates health information exchange. We’re inundated with ads for supposedly groundbreaking drugs and vaccines. It’s essential not to place blind trust in pharmaceutical companies and opinions surfacing online. It’s better to trust a doctor who will take a holistic view of the issue and reassure us when we have concerns.

What if patients ignore medical recommendations?

Responses to medical advice vary among individuals. While some follow guidelines strictly, others may not be fully invested in their treatment. It’s imperative for patients to be proactive in their treatment and grasp the significance of each recommendation.

How did the pandemic reshape the medical landscape?

The COVID-19 outbreak showcased the profound effect unexpected events can have on healthcare. Consequently, worldwide measures were instituted to ensure data security and patient safety. This spurred a surge in online consultations, marking a shift toward digital health solutions. However, regulatory frameworks lag behind. Laws evolve in reaction to events, with coronavirus being a case in point.

Any tips on selecting a doctor?

I’d stress the importance of a medical center’s reputation. Availability for consultations is a key factor. Establishing trust in healthcare is challenging but essential. Hence, seeking reputable institutions and experienced specialists is advised. At Globiana Medical Center, for instance, we offer patients a medical concierge service, ensuring all their queries are addressed and streamlining the treatment journey. Our primary aim is the patient’s sense of well-being throughout their care.

Can diagnostic apps be trusted?

There’s a growing trend of patients using apps promising ailment diagnosis based on reported symptoms. However, the essence of medicine hinges on personal interactions and the hands-on knowledge traditionally shared among professionals.

Is trust the cornerstone of effective treatment?

While AI has enhanced healthcare accessibility, the bond between doctor and patient is irreplaceable. Trust plays a pivotal role in expediting recovery. The aftermath of the COVID-19 declaration underscored the impact of personal interaction on healing. An increasing number of individuals now favor in-person consultations, believing that face-to-face interactions foster deeper understanding.

Many argue that the UK boasts the best healthcare system. Would you concur?

The UK healthcare structure comprises four tiers. At the initial level, patients contact a local clinic. On the second, they interact with a medical staff member, not necessarily a doctor or nurse. At the third tier, an in-depth discussion often ensues, typically with a nurse. Only at the final, fourth level does a doctor get involved.

Is the lack of doctors the core challenge?

There’s a pronounced shortage of medical professionals worldwide. Consequently, online consultations are on the rise. It’s conceivable that in the future, AI could offer basic-level guidance. While chatbots can be helpful, they can’t supplant experts.

Are online consultations the future trajectory for healthcare?

They undoubtedly have a vital role, especially when doctors are scarce. Telemedicine facilitates the remote exchange of information and digital consultations. However, it isn’t a substitute for face-to-face appointments, particularly when physical examinations are imperative.

From your standpoint, what other obstacles does contemporary medicine face?

We grapple with an aging populace and chronic lifestyle diseases. There’s a glaring absence of preventive strategies to counteract age-related health risks. Numerous startups are pioneering diagnostic tools, but their effectiveness remains ambiguous.

What measures can be taken to assist?

Studies suggest that artificial intelligence has the potential to amplify healthcare efficiency exponentially. Still, a plethora of challenges lie ahead. It’s imperative to streamline knowledge dissemination, especially among medical experts with extensive experience.

Can technology and medical advancement coexist harmoniously?

Balancing a stable healthcare system with the innovations brought by AI presents challenges. The primary focus remains the safety of patients and healthcare staff.

Does artificial intelligence play a role?

AI provides considerable benefits, notably speeding up scientific endeavors. It aids in drug development, therapy formulation, and opens doors for scientists to make novel discoveries. Solutions that once seemed out of reach are now achievable through AI.

Is there a need to educate patients about new healthcare technologies?

Educating the public on the use of emerging technologies in healthcare is a continuous process. It’s essential to simplify complex medical terms into clear language and direct patients to trustworthy information sources. Relying on unverified sources can lead to harmful misconceptions that jeopardize health.

How did the COVID-19 pandemic impact in-person visits compared to teleconsultations, and what trends are evident now?

After the onset of the COVID-19 pandemic, there was a notable spike in teleconsultations. However, current data shows a stabilization. Many patients still lean towards in-person consultations. Nonetheless, telemedicine continues to be a vital component in healthcare, especially when it suits the patient’s circumstances.

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